Terms & Conditions

Terms of Use

Introduction

Welcome to Eliza Infotech. By accessing our website at https://elizainfotech.com or using our services, you agree to these Terms of Use. Please read them carefully.

Last Updated: April 2, 2025

1. About Us

Eliza Infotech Pvt. Ltd.
29/20, 8 Marla Colony, Jattal Road, Panipat
GSTIN: 06HHQPS1919L1ZJ
Email: [email protected]
Phone: +918572082398
Hours: Monday to Friday, 9:00 AM to 6:00 PM IST

2. Our Services

We provide technology solutions including:

  • AI (Artificial Intelligence) development
  • Blockchain implementation
  • Flutter application development
  • IT solutions for digital transformation
  • Custom software development
  • Technology consulting

Specific project details, deliverables, timelines, and costs will be outlined in separate service agreements.

3. Using Our Services

Account Responsibility

If you create an account, you’re responsible for maintaining its security and for all activities under your account.

Acceptable Use

You agree not to:

  • Use our services for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Infringe others’ intellectual property rights
  • Harass, abuse, or harm others

4. Payment Terms

  • Payment methods and schedules will be specified in your service agreement
  • All prices are exclusive of applicable taxes unless stated otherwise
  • Invoices are due within 15 days unless otherwise specified
  • Late payments may incur a 1.5% monthly interest charge
  • We may suspend services for non-payment

5. Intellectual Property

Our Intellectual Property

We own all rights to our website, brand, methodologies, and pre-existing software.

Your Materials

You retain rights to materials you provide to us.

Project Deliverables

Unless stated otherwise in your service agreement:

  • You receive ownership of custom code created specifically for you upon full payment
  • We retain rights to pre-existing frameworks and tools
  • Third-party components are subject to their respective licenses

6. Confidentiality

Both parties agree to protect confidential information shared during our business relationship. This includes business strategies, technical specifications, financial information, and proprietary methodologies.

7. Warranties and Disclaimers

We warrant that our services will be performed professionally and will substantially conform to agreed specifications.

EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
  • These limitations don’t apply to liabilities that cannot be excluded by law

9. Service Termination

Either party may terminate services:

  • With 30 days’ written notice
  • Immediately for material breach not cured within 30 days of written notice
  • Immediately for non-payment of undisputed amounts

Upon termination, you must pay for services rendered, and both parties must return confidential information.

10. Dispute Resolution

  • We’ll attempt to resolve disputes through good-faith negotiation
  • Unresolved disputes will be settled by binding arbitration in Panipat, Haryana, India
  • Arbitration will be conducted in English under the Indian Arbitration and Conciliation Act, 1996

11. Governing Law

These Terms are governed by the laws of India without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms. We’ll notify you of material changes via email or website notice. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

13. Force Majeure

Neither party is liable for failures caused by circumstances beyond reasonable control, including natural disasters, war, government actions, or service provider failures.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

15. Entire Agreement

These Terms, along with our Privacy Policy, Refund Policy, and any service agreements, constitute the entire agreement between us regarding our services.

16. Contact Us

For questions about these Terms, please contact us at:

Eliza Infotech Pvt. Ltd.
29/20, 8 Marla Colony, Jattal Road, Panipat
Email: [email protected]
Phone: +918572082398

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Use.

Eliza Infotech Pvt. Ltd.
29/20, 8 Marla Colony, Jattal Road, Panipat
GSTIN: 06HHQPS1919L1ZJ

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